The big switch from a landline system to VoIP. It’s a technology switch and a mindset switch.


Many people have already abandoned their telephone landlines in favor ofcloud-basedVoIP technology. Now, more and more businesses are making the switch. Out-of-date phone systems and aging technologies are making way for robustVoIP systemsreplete with custom features.As it is, businessVoIPusers are growing exponentially year after year. While there are several drivers behind this boom, business owners need to understand the differences between traditional landline systems and VoIP technologies – the big switch is multi-layered.

Understanding the differences

For many of us, a landline phone was the standard “wired” phone that connected us to the world. We were part of a physical network of phone lines that connected us, phone by phone, to each other. VoIP is a new frontier – Voice Over Internet Protocol – it's acloud-basedtechnology that allows us to make phone calls from any>Countless telephony features

Unlike cumbersome analog systems,VoIP phone systemsare loaded with customized features, with everything from inter-office calling to conference calls, to voicemail. More than that, VoIP is the most complete and comprehensive phone service, with local/long-distance calling capability, additional phone numbers, and custom options designed to deliver efficiency and performance.

Functionality and mobility

VoIP provides the ultimate in functionality and mobility – telecommunication is made simple, easy, and efficient. And when you add Mobile App compatibility, a whole new world is opened.Comprehensive VoIPsystems provide a level of functionality that traditional phonesystems can't match. Today, a small business can operate with the same high technology as big corporations.Large or small, businesses no longer have to spend loads of money on out-of-date phone systems. With VoIP technology, you can boost productivity, improve customer service, and increase sales.

Satisfying the expectations

Sometimes, VoIP implementation can be challenging – particularly with an inferior technology provider. Mainly, it's because of misguided expectations, poor organizational planning, and an inadequate level of implementation.With VoIP, business owners must articulate their needs while the technology provider must deliver the goods. That means providing the latest innovations while addressing both customer needs and customer expectations.VoIP implementation requires a technology switchover and a mindset switchover, preferably at the same time. This is where a knowledgeable, reputable provider can be of great value with execution.

Vivant will simplify it all

AtVivant, we provide custom-designed phone systems to meet your every need – from the most basic phone features to custom solutions specific to your business or industry. If you have staff working from home, they can make a call and answer calls as if they were in the office. If your business has multiple locations, employees can easily transfer calls between locations or answer a call from any location. If your business team travels often, automatic call transfer to a cell phone is simple, easy, and seamless. With Vivant, every effort is made to simply VoIP implementation. Vivant can provide your business with a host ofInternet businessphone systems and phone services.

Read the blogThe Basics of a VoIP Business Phone System: Modernizing Communication